413-306-3193

414 Park Street
West Springfield, MA 01089

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7:30AM - 8:00PM
7:30AM - 5:30PM
7:30AM - 5:30PM
7:30AM - 5:30PM
7:30AM - 4:00PM
8:00AM - 2:00PM
Closed

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  • Competitive price and attention to detail. I was pleasantly surprised that they hand washed my car and put a mint on my dash after the oil change.
    -Mark P.
  • I took my Subaru in for an oil change. Great service - and they washed/cleaned the windshield and vacuumed it for me!!! Thanks!
    -Chuck D.
  • Shock, struts, and suspension work. Bill and Nick were very thorough and made certain the work was all done to perfection.
    -John C.
  • Thank you for getting my car in! As usual, you all are fantastic. No complaints here.
    -Ronald N.
  • The friendly manner, the informed answers to my questions, the larger waiting area, the coffee availability, and the efficiency with which my vehicle was serviced made for a very pleasant experience.
    -Joyce H.
  • I depend on Vehicle Repair Center to keep my Saturn running great. With over 200K on it now, I'm not worried about replacing it (maybe passing it on to one of my grandchildren.) Love that car wash at every service, too - including a nice clean windshield!
    -Jane P.
  • You always make it very easy to make sure that my car is serviced at the appropriate time. Getting the reminder in the mail is a huge help. Whenever I come in for service I am greeted with a warm welcome and you are always ready to answer any questions I might have. Washing my car and leaving it spotless is just an added bonus that I have not seen anywhere else. Above all, the quality of service is excellent and I would recommend anyone to bring their car to your shop for service.
    -Paul T.
  • I was greeted right away when I entered the office and was taken exactly on time at the time of my appointment. I was in for a oil treatment and was told about other things that needed to be done. I was ok with that and asked if they could do it while I was there and they said they could. I was very satisfied with the work that was done on my car.
    -Anna C.

BRAKES & BRAKE REPAIR

At Vehicle Repair Center of Western Mass, we want our West Springfield, and the surrounding area customers to have the opportunity to feel comfortable in their vehicle. You can leave the repairs and services to our professionals, but please don't hesitate to ask us questions about why a service is needed or how it occurred. Give us a call at 413-306-3193, and we will be happy to speak with you. Here is some valuable information on brake issues and corrective services Vehicle Repair Center of Western Mass offers.

Brake Pad & Shoe Replacement
Brake pad problems can usually be identified by squealing brakes. If your brake pads deteriorate completely, you'll hear a grinding metal-on-metal sound when braking, meaning that it's too late and you're ruining your rotors or drums! Those with knowledge of auto repair may be able to fix this at home, but you should always see an auto repair professional immediately if you have brake problems.

Resurface Rotors
In a disc brake system, rotors are attached to your vehicle's wheels. When the brake pads grip the rotor, they bring both the rotor and wheels to a stop. However, the friction causes grooves and cracks to appear over time. Resurfacing brings the rotor back to a "like-new" condition, reducing squealing and wobbling. Vehicle Repair Center of Western Mass will give your rotors a thorough inspection and recommend your best course of action.

Caliper Replacement
The brake caliper houses your brake pads and fits around the rotor like a clamp, pressing the pads against the rotor when you brake. A brake caliber problem could cause uneven braking, making your car slide forward when you brake. Uneven braking can also cause your vehicle to slide out of control in bad weather conditions, so contact Vehicle Repair Center of Western Mass as soon as possible.

Brake Hoses
A brake hose is a tube carrying pressurized brake fluid from the master cylinder to the brakes. A crushed hose can cause a lagged or slow brake, and a leak in the hose can cause the brake, or the entire brake system, to fail. These don't need to be replaced often, but should be replaced at the first sign of cracking or wear.

Brake Fluid Flushes
Brake fluid will absorb water from the air over time, causing the brake system to become less effective and the fluid to become corrosive, possibly damaging the system. It is important to perform a brake fluid flush regularly to ensure that your vehicle is using fresh fluid. Talk to our technicians at Vehicle Repair Center of Western Mass about when it's time for a brake fluid flush.

Anti-Lock Brake System
Anti-lock Brake Systems (ABS) ensure that the wheels don't stop rotating during braking, preventing the car from skidding and offering greater control. If your ABS light comes on, visit Vehicle Repair Center of Western Mass where we will be happy to diagnose and fix the problem.

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