413-306-3193

414 Park Street
West Springfield, MA 01089

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7:30AM - 8:00PM
7:30AM - 5:30PM
7:30AM - 5:30PM
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7:30AM - 4:00PM
8:00AM - 2:00PM
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  • Competitive price and attention to detail. I was pleasantly surprised that they hand washed my car and put a mint on my dash after the oil change.
    -Mark P.
  • I took my Subaru in for an oil change. Great service - and they washed/cleaned the windshield and vacuumed it for me!!! Thanks!
    -Chuck D.
  • Shock, struts, and suspension work. Bill and Nick were very thorough and made certain the work was all done to perfection.
    -John C.
  • Thank you for getting my car in! As usual, you all are fantastic. No complaints here.
    -Ronald N.
  • The friendly manner, the informed answers to my questions, the larger waiting area, the coffee availability, and the efficiency with which my vehicle was serviced made for a very pleasant experience.
    -Joyce H.
  • I depend on Vehicle Repair Center to keep my Saturn running great. With over 200K on it now, I'm not worried about replacing it (maybe passing it on to one of my grandchildren.) Love that car wash at every service, too - including a nice clean windshield!
    -Jane P.
  • You always make it very easy to make sure that my car is serviced at the appropriate time. Getting the reminder in the mail is a huge help. Whenever I come in for service I am greeted with a warm welcome and you are always ready to answer any questions I might have. Washing my car and leaving it spotless is just an added bonus that I have not seen anywhere else. Above all, the quality of service is excellent and I would recommend anyone to bring their car to your shop for service.
    -Paul T.
  • I was greeted right away when I entered the office and was taken exactly on time at the time of my appointment. I was in for a oil treatment and was told about other things that needed to be done. I was ok with that and asked if they could do it while I was there and they said they could. I was very satisfied with the work that was done on my car.
    -Anna C.

HELPFUL INFO

Are You Ready For The Road?

An average of 13,000 Americans are killed between Memorial Day weekend and Labor Day, some as a result of unperformed vehicle maintenance, according to the National Highway Traffic Safety Administration. Each year, neglected maintenance leads to more than 2,600 deaths, nearly 100,000 disabling injuries and more than $2 billion in lost wages, medical expenses and property damage.

Most mechanical failures can be traced to neglected maintenance. For example, the U. S. Department of Transportation reports the leading cause of mechanical breakdown on our nation's highways is overheating, a condition that is easily avoidable. Other deficiencies that are simple to detect include low antifreeze/coolant, worn or loose drive belts and defective cooling system hoses.

Checking tire pressure and inflating a tire costs nothing, yet an average of 21 percent of cars inspected in check lanes during National Car Care Month have under inflated tires. This can lead to a blowout and a serious accident.

Fuel Saving Tips

Condition Effect MPG Penalty up to
Under inflated tires Increase rolling resistance 1-2mpg
Dirty air filter Causes excessively rich fuel/air mixture 2.0mpg
Worn spark plugs Cause inefficient combustion, wasted fuel 2.0mpg
Worn O2 sensor Unable to detect and adjust air/fuel mixture 3mpg
Dirty or substandard engine oil Increases internal engine friction 0.4mpg
Loose gas cap Allows fuel to evaporate 2.0mpg
Potential loss in fuel economy if all of the above were neglected
11.4mpg

The Car Care Council offers these fuel-saving tips:

  1. Vehicle gas caps -- About 17 percent of the vehicles on the roads have gas caps that are either damaged, loose or are missing altogether, causing 147 million gallons of gas to vaporize every year.
  2. Under inflated tires -- When tires aren't inflated properly it's like driving with the parking brake on and can cost a mile or two per gallon.
  3. Worn spark plugs -- A vehicle can have either four, six or eight spark plugs, which fire as many as 3 million times every 1,000 miles, resulting in a lot of heat and electrical and chemical erosion. A dirty spark plug causes misfiring, which wastes fuel. Spark plugs need to be replaced as recommended by the manufacturer.
  4. Dirty air filters -- An air filter that is clogged with dirt, dust and bugs chokes off the air and creates a "rich" mixture -- too much gas being burned for the amount of air, which wastes gas and causes the engine to lose power. Replacing a clogged air filter can improve gas mileage by as much as 10 percent, saving about 20 cents a gallon.

Fuel-saving driving tips include:

  • Don't be an aggressive driver -- Aggressive driving can lower gas mileage by as much as 33 percent on the highway and 5 percent on city streets, which results in 10 to 66 cents per gallon.
  • Avoid excessive idling -- Sitting idle gets zero miles per gallon. Letting the vehicle warm up for one to two minutes is sufficient.
  • Observe the speed limit -- Gas mileage decreases rapidly at speeds above 60 mph. Each mpg driven over 60 will result in an additional 10 cents per gallon. To maintain a constant speed on the highway, cruise control is recommended.

WIPERS - In the 2001National Car Care Month vehicle check lanes, 21percent of participants had wipers that smeared, streaked or chattered across their windshields. Although climates vary, wipers generally need replacing every six months. An easy reminder is to change wiper blades in the spring and fall when you change your clock. Be sure the windshield washers are working properly, too, and keep the reservoir filled with solvent.

LIGHTING - Another important pre-trip check should be exterior and interior lighting. Vehicle check lanes revealed an overall failure rate of over 25 percent in the lighting category. The Car Care Council reminds motorists to check their lights monthly. Other suggestions from the Council include turning on headlights both day and night. This helps define your car's position on the road, and its distance from other drivers. When your vehicle's lighting is defective, other motorists may not get the message that you intend to stop or turn. The end result could be disastrous.

10 Minute Pre-Trip Checkup Can Pay Off

Car Care Council offers three suggestions for a traveler's 10-minute pre-trip checklist:

  • Check all fluids. There are several fluids, in addition to antifreeze, that require attention, including engine oil, power steering, brake and transmission fluids and windshield washer solvent and antifreeze/coolant.
  • Check hoses and belts. A belt that fails can affect the electrical system, air conditioning and power steering, as well as the cooling system. Cooling system hoses may be deteriorating from within, so old hoses and clamps in marginal condition might need to be replaced.
  • Check the tires. Check tire inflation and inspect the tread for uneven wear, indicating the need for wheel alignment. Also look for bulges and bald spots.

"While a last minute checkup is better than no checkup, motorists should plan ahead to allow time to perform necessary maintenance themselves or at the local service facility. A properly maintained vehicle is safer and more dependable and will even save a few dollars at the gas pumps," said the Car Care Council's Executive Director, Rich White.

Not only can a pre-trip inspection help reduce chances of costly and possibly dangerous road trouble, it also provides an opportunity to have repairs made at home, with one's own technician who knows the vehicle. Especially important, it provides peace of mind. While no inspection can guarantee a car's performance, it's comforting to know proper precautions were taken.



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