413-306-3193

414 Park Street
West Springfield, MA 01089

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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

7:30AM - 8:00PM
7:30AM - 5:30PM
7:30AM - 5:30PM
7:30AM - 5:30PM
7:30AM - 4:00PM
8:00AM - 2:00PM
Closed

24-Hour Towing Now
Available

 
  • Competitive price and attention to detail. I was pleasantly surprised that they hand washed my car and put a mint on my dash after the oil change.
    -Mark P.
  • I took my Subaru in for an oil change. Great service - and they washed/cleaned the windshield and vacuumed it for me!!! Thanks!
    -Chuck D.
  • Shock, struts, and suspension work. Bill and Nick were very thorough and made certain the work was all done to perfection.
    -John C.
  • Thank you for getting my car in! As usual, you all are fantastic. No complaints here.
    -Ronald N.
  • The friendly manner, the informed answers to my questions, the larger waiting area, the coffee availability, and the efficiency with which my vehicle was serviced made for a very pleasant experience.
    -Joyce H.
  • I depend on Vehicle Repair Center to keep my Saturn running great. With over 200K on it now, I'm not worried about replacing it (maybe passing it on to one of my grandchildren.) Love that car wash at every service, too - including a nice clean windshield!
    -Jane P.
  • You always make it very easy to make sure that my car is serviced at the appropriate time. Getting the reminder in the mail is a huge help. Whenever I come in for service I am greeted with a warm welcome and you are always ready to answer any questions I might have. Washing my car and leaving it spotless is just an added bonus that I have not seen anywhere else. Above all, the quality of service is excellent and I would recommend anyone to bring their car to your shop for service.
    -Paul T.
  • I was greeted right away when I entered the office and was taken exactly on time at the time of my appointment. I was in for a oil treatment and was told about other things that needed to be done. I was ok with that and asked if they could do it while I was there and they said they could. I was very satisfied with the work that was done on my car.
    -Anna C.

PRIVACY POLICY

This privacy policy sets out how Vehicle Repair Center of Western Mass uses and protects any information that you give Vehicle Repair Center of Western Mass when you use this website. Vehicle Repair Center of Western Mass is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Vehicle Repair Center of Western Mass may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/29/2015. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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